Difference between revisions of "Main Page"
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| − | <div style="text-align: center; font-size:200%;">Welcome to the WIKI of Public Sector Services and | + | <div style="text-align: center; font-size:200%;">Welcome to the WIKI of Public Sector Services and Procedures</div><br> |
| − | Wiki '''diadikasies.gr''' is a [https://en.wikipedia.org/wiki/Knowledge_base knowledge base] that is continuously enriched with | + | Wiki '''diadikasies.gr''' is a [https://en.wikipedia.org/wiki/Knowledge_base knowledge base] that is continuously enriched with the documentation of more public sector services. It was created by the [https://en.wikipedia.org/wiki/Open_Technologies_Alliance_(GFOSS) Organization of Open Technologies (EELLAK)], and it follows the model of [https://en.wikipedia.org/wiki/Crowdsourcing crowdsourcing] like [https://en.wikipedia.org/ wikipedia]. Public sector employees document in a structured way the services they provide in the course of their normal duties, as well as the procedures followed until the complete delivery of each service. Each service is a wiki-based entry that contains: the official title of the service, a brief description of the service, all relevant legislation governing the service, a table with the required paper and/or electronic forms, a table with the step-by-step procedures followed in providing the service, any co-responsible administrative units and the registries updated upon the provision of the service. |
| − | The wiki is intended for use by citizens and | + | The wiki is intended for use by citizens and public servants who are responsible for the delivery of the services offered by their administrative unit. The purpose of documenting the procedures is to make the information easily accessible to the citizens, to eliminate the inconvenience citizens often experience in dealing with the public sector, and to help administrative units in providing the same services in the same way throughout the Greek public sector. |
| − | At the same time, the structured documentation of the procedures | + | At the same time, the structured documentation of the procedures in a public forum will hopefully contribute to their simplification over time, reducing bureaucracy and increasing public sector efficiency and performance. Lastly, we aspire to contribute to the efficient transition from manual to digital service provision. |
<div style="text-align: center; font-size:200%;">What is diadikasies.gr and how can I use it?</div> | <div style="text-align: center; font-size:200%;">What is diadikasies.gr and how can I use it?</div> | ||
*'''[[What is the wiki of services and processes|What is the wiki of services and processes, what are its goals?]]''' | *'''[[What is the wiki of services and processes|What is the wiki of services and processes, what are its goals?]]''' | ||
*'''[[Page for Citizens|I am a citizen and I want to know about a particular service that I am interested in.]]''' | *'''[[Page for Citizens|I am a citizen and I want to know about a particular service that I am interested in.]]''' | ||
| − | *'''[[Informing a civil servant with a seminar|I am a civil servant, I have attended a training seminar, and I want to update and / or | + | *'''[[Informing a civil servant with a seminar|I am a civil servant, I have attended a training seminar, and I want to update and / or author an entry]].''' |
| − | *'''[[Informing a public servant without a seminar|I am a civil servant, I have not attended an educational seminar, and I want to | + | *'''[[Informing a public servant without a seminar|I am a civil servant, I have not attended an educational seminar, and I want to learn how to author an entry]].''' |
| − | *'''[[Wiki tutorial tutorials|I am a manager of a public | + | *'''[[Wiki tutorial tutorials|I am a manager of a public administrative unit and I want to organize a wiki tutorial for my unit's staff]]'''. |
<center> | <center> | ||
Revision as of 10:21, 18 March 2018
There are currently 13 entries in the Services and Procedures wiki.
Wiki diadikasies.gr is a knowledge base that is continuously enriched with the documentation of more public sector services. It was created by the Organization of Open Technologies (EELLAK), and it follows the model of crowdsourcing like wikipedia. Public sector employees document in a structured way the services they provide in the course of their normal duties, as well as the procedures followed until the complete delivery of each service. Each service is a wiki-based entry that contains: the official title of the service, a brief description of the service, all relevant legislation governing the service, a table with the required paper and/or electronic forms, a table with the step-by-step procedures followed in providing the service, any co-responsible administrative units and the registries updated upon the provision of the service.
The wiki is intended for use by citizens and public servants who are responsible for the delivery of the services offered by their administrative unit. The purpose of documenting the procedures is to make the information easily accessible to the citizens, to eliminate the inconvenience citizens often experience in dealing with the public sector, and to help administrative units in providing the same services in the same way throughout the Greek public sector.
At the same time, the structured documentation of the procedures in a public forum will hopefully contribute to their simplification over time, reducing bureaucracy and increasing public sector efficiency and performance. Lastly, we aspire to contribute to the efficient transition from manual to digital service provision.
- What is the wiki of services and processes, what are its goals?
- I am a citizen and I want to know about a particular service that I am interested in.
- I am a civil servant, I have attended a training seminar, and I want to update and / or author an entry.
- I am a civil servant, I have not attended an educational seminar, and I want to learn how to author an entry.
- I am a manager of a public administrative unit and I want to organize a wiki tutorial for my unit's staff.
More information on using the wiki can be found in the links: New Users and User Manual. All wiki content is licensed under the Creative Commons BY-SA.
